Privacy Notice

Who operates this website

The cynvexa.com website is operated by CYNVEXA (SMC-PRIVATE) LIMITED. CYNVEXA provides technology products and services, including software, automation, and related digital technology work.

Information you may provide

Depending on how you use the site, we may receive:

• Basic browsing information sent by your browser (such as page requests and technical logs).
• Information you choose to submit through the contact form, such as your name, company, email address, optional phone number, country or region, project context, budget range, timeline, and website URL.

Contact and project enquiries

When you submit an enquiry, we collect the details you provide so we can review your request and respond. Enquiries are stored securely as part of our website operations and may be reviewed by authorised CYNVEXA personnel involved in commercial conversations.

Why we use this information

We use enquiry information to:

• Review and respond to your request.
• Understand the product, service, or project area you are interested in.
• Follow up with you about a genuine business enquiry.
• Operate, secure, and improve the website.

We do not use the contact form for newsletter or marketing sign-up in the current website build.

Where information is processed

Website enquiry records are stored using Vercel Blob (private storage linked to our website hosting on Vercel). Where configured, an internal email notification is sent through Resend so CYNVEXA can review new enquiries promptly.

These providers process data on our behalf to deliver hosting, storage, and transactional notification services. We use them only for legitimate website and enquiry-handling purposes.

Security

We apply reasonable technical and organisational measures to protect enquiry information, including restricted access to stored records and use of reputable infrastructure providers. No method of transmission or storage is completely secure, but we aim to handle business enquiries responsibly.

Cookies and analytics

The current cynvexa.com build does not use Google Analytics (GA4) or similar analytics cookies. If we introduce analytics or additional cookies in future, we will update this notice accordingly.

Business communications

If you contact us with a genuine enquiry, we may use the details you provide to communicate with you about that enquiry and related commercial discussions.

Sharing of information

We do not sell personal information. We share information only with service providers that help us operate the website and handle enquiries, or where required by applicable law.

International processing

CYNVEXA works with clients internationally. Information you submit may be processed in countries where our hosting and service providers operate. We take reasonable steps to protect information handled through our website operations.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or request deletion of personal information we hold about you, or to object to certain processing. If you submitted an enquiry, contact us using the details below and we will review your request in good faith.

Contact

Privacy questions or requests relating to this website may be sent to info@cynvexa.com, or through our contact form marked as a privacy request.

CYNVEXA (SMC-PRIVATE) LIMITED
220-B, 2nd/F, Block Tulip, Sector C Commercial, Bahria Town, Lahore